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Product Information
TELUS Mobility Integration
For TELUS Mobility dealers, this is the first dynamic solution that incorporates a number of significant features that are available throughout 2006:
TM-DealerPlus - A store management system designed by Qualicom specifically for TELUS Mobility dealers to manage their stores. It leverages on our in-depth knowledge of TELUS’ back office systems and operations, gained from working with them as a development partner over the years.
As part of Qualicom’s family of Retail-IT store management systems, TM-DealerPlus includes comprehensive features in the areas of store and retail management, product and inventory management, supply and order management, customer relationship management, and operational analysis reporting.
In addition, TM-DealerPlus provides seamless integration with the back office functions of TELUS Mobility’s systems, as well as innovative solutions for the dynamic retail business in the mobile phone industry. Some key features that could provide significant value-added benefits to TELUS Mobility dealers throughout 2006 are:
- Integrated Phone Activation – Enables stores to conduct the sale and activation of mobile phones seamlessly and directly from a single POS system without the need to use a separate system from TELUS Mobility. This improves efficiency in store operation and provides automatic capture of customer and tracking information.
- Product Catalog and Price Updates - Allows stores to download and update product catalogues and prices from TELUS Mobility’s back office systems automatically or on demand, thus enabling store dealers to receive and react to changes in products and prices quickly and accurately.
- Commission Reconciliation – Enables dealers to download the TELUS commission and subsidy grids from the TELUS Mobility back office systems and reconcile their Commission Activity Reports with those transactions recorded in the TM-DealerPlus system.
- Repair and Warranty Tracking – Integrates repair and warranty tracking directly at the storefront level, saving time and providing better services to customers. Automatic notifications on overdue repair items and warranty expiry dates raise the bar on a richer customer experience and provide opportunity to up-sell additional products and services to customers.
While integration with TELUS Mobility is important, so is the privacy of your business. TM-DealerPlus allows dealers to operate their businesses independently and free from supervisory control by TELUS Mobility. This independence enables you to sell your own brands of merchandise, accessories and add-on products while remaining integrated with TELUS Mobility. The sales figures for these add-on products are kept confidential by the system and only you have access to them.
As a TELUS Mobility dealer, your business will significantly benefit from the tightly integrated storefront and back office functions of TM-DealerPlus. As well as achieving increased efficiency and profitability, you will be building on a platform that enables you to move your business to the next level.
TM-DealerPlus Key Features
A complete end-to-end system that help to maximize your profitability and productivity.
Point-of-Sale (POS) System – An easy-to-use storefront system that is flexible, customizable to your specific needs, it is easy-to-learn to reduce your astronomical training costs, and richly featured to help you manage your business.
- Cash Drawer Management with float-in/float-out audit and media declaration.
- Centrally Controlled Security for employees and cash terminals.
- Direct Activation of mobile phones from your POS terminal without the need for a separate system.
- Planned Promotions for all or selected stores with itemized or combination discounts.
- Customizable sales, returns and gift receipts.
- Cross-sell feature to maximize revenue.
- Layaway and Pick-Up options.
- Flexible Payment Options – local or foreign cash, credit, debit, cheque or coupon payments.
- Payment Gateway using your existing network for credit and debit transactions.
- Commission Tracking and Reports by sales transaction and employee.
- Customer Profile Capture for Customer Relationship Management.
- Automatic Employee Attendance sign-in/sign-out for attendance recording.
Back Office Management Functions – TM-DealerPlus assists your store managers and back office staff to manage the operations of single or multiple stores by monitoring sales, tracking inventory, managing staff, and generating daily store sales and performance reports.
- Central security profile control by role and function.
- Staff management through work schedule planning, timesheet management and training plans.
- Real-time monitoring of single or multiple stores.
- Inventory management with real-time visibility to stock levels, as well as order and shipment status.
- Daily store reports by sales, employees and stock.
Central Office Management Functions – Information is critical for the head office to strategically plan and manage the store operations. TM-DealerPlus central office has extended capabilities to provide your head office with the tools you need to manage your stores effectively.
- Define and update product catalogue and prices centrally at the head office.
- Maintain inventory balance using real-time stock level data in order to respond immediately to store needs.
- Count and reconcile inventory levels in real-time.
- Set up inventory distribution plans using templates for better logistic planning.
- Get an accurate and thorough view of your operations using detailed sales and inventory analysis reports from any store or all stores.
- Make informed decisions using up-to-the-minute information on sales, products and promotions.
- Analyze customer profiles for product and promotion planning.
- Set up refund policies globally to generate credit notes instead of refunds.
- Set up product and employee commission rates and structures centrally.
- Create product bundles to sell a group of products for a single price and have the individual stock levels updated automatically.
- Define automatic, manual and multi-level promotions for any store or all stores.
- Define combo promotions to increase sales of designated items in conjunction with a key product.
Download a TM-DealerPlus Brochure
Brochures in PDF format: click here to download
TM-DealerPlus Demo
TELUS Mobility’s Retail Management System (RMS), an application that was designed and implemented by Qualicom Innovations, was awarded a CIPA Silver Award of Excellence in the Efficiency and Operational Improvements, For Profit category “for its exceptional application of information technology to solve real-world business problems” in 2005.
CIPA (Canadian Information Productivity Awards) is one of the premier showcases of Canadian IT and innovation excellence. The awards showcase innovative, results-based technology solutions that effectively transform organizations, and improve customer care and operational efficiency.
Learn more:
Telus-Qualicom Innovations partnership in retail management systems recognized by CIPA
Qualicom participation in Telus Dealers Forum
Vancouver – Edmonton – Toronto
Visit us at the Toronto Congress Centre, February 23, 2006 starting at 3pm.
Read about us:
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