Food & Beverage / Switch of POS and System upgrade with loyalty solution for a multi-brand restaurant group

Switch of POS and System upgrade with loyalty solution for a multi-brand restaurant group

Integrated and sophisticated system ready for business expansion.

Switch of POS and System upgrade with loyalty solution for a multi-brand restaurant group

Integrated and sophisticated system ready for business expansion.

Switch of POS and System upgrade with loyalty solution for a multi-brand restaurant group

Integrated and sophisticated system ready for business expansion.

Overview

For a company looking for rapid expansion, a scalable system is important to lower maintenance costs, better user experience, and faster time to market.

Our client is a multi-brand restaurant group based in Hong Kong that operates a broad spectrum of restaurants, including Bars, Chinese Restaurants, Western Fine Dining, Hotpot, and Japanese Restaurants. They are looking for a switch POS system to maximize operational efficiency for its rapid business expansion.

Project Goals

Scalable and reliable

Ready to use and adaptable to various kinds of restaurants

Centralize management to streamline multi-stores operations

POS integrated with the loyalty system that supports members to get benefits across multi-brands and multi-stores
Our Solution

Retailarc Restaurant Management system is an enterprise-grade solution with comprehensive functions and full integration with the loyalty management system. The system is ready for the fast rollout of the POS revamps. We completed the system switch within 3 months by providing the project plan.

Retailarc′s system architecture perfectly fits busy restaurants; the POS is not dependent on the internet. The store could keep operating with the store server during an internet outage, and transactions will be uploaded to the cloud server once the network resumes.

Besides the general POS features, the deposit features allow prepaid reservations for more business. The loyalty system is fully integrated with POS and the components of its family; it enables members to enjoy member benefits and unlock even more exclusive convenience of e-wallet payment across all venues.

Benefits to the Client

Flexible menu configuration adaptable to various types of restaurant

Deposit and Ledger features to scale the business

Centralized configurations on menu settings and administrative control

POS integrates with the loyalty management system that could build a single loyalty program for multi-brands and multi-store enterprises

Interested in our solutions and services?